Wygładzona, falująca rura w odcieniach żółto-pomarańczowego gradientu na jednolitym, brązowym tle.

User Generated Content

UGC is short, natural video content that looks like it was filmed by regular people – not by a brand, not by an agency, but by “someone from the internet.” And that’s exactly why it works. It’s a format that doesn’t need a Hollywood budget, but it does require an idea, a sense of trend, and an understanding of your audience. It sits somewhere between an ad and content – with the best of both. If your brand doesn’t show up between a cat Reel and a TikTok recommending a face cream, you might be losing the most attention right there. Good news: you can still catch up!

Porównanie dwóch interfejsów wideo: A (niebieski) z uśmiechniętą emotikoną i B (żółty) z zaskoczoną emotikoną.

What can you expect from UGC?

Increase engagement

Authentic content created by people for people makes users more eager to react and interact with your brand.

Build a genuine brand image

UGC lets you show your brand through your audience's eyes – credibly, without exaggeration, with messaging that's easy to relate to.

Boost brand awareness

Naturally looking content resonates with viewers and helps you build recognition among new audience groups.

Test what works best

We check which hooks, lengths, and messages in UGC translate into attention, clicks, and buying decisions.

Make decisions based on data

We don't guess – we analyze. Every recommendation is grounded in tests, results, and the actual behavior of your audience.

Have your whole team in one place

No need to coordinate strategists, media buyers, and content creators separately – we work together, as one team.

Is UGC right for you?

You want to tap into the potential of authentic content in your marketing strategy

You care about building trust and a genuine relationship with your audience

You want your ads to look natural, not pushy

You're looking for fresh ideas for creative, engaging, and unconventional creatives

You expect creatives to deliver concrete results, not just look good

You're not sure how to showcase your product or service

You don't want to fall behind – because TikTok and video content aren't a trend anymore, they're the standard

You're a small brand without budget for diverse creative testing

You only want classic, hard-selling ad formats with no creative experimentation

You see ads as a cost, not an investment

You don't see the power of creative and believe a few nice graphics are enough to scale your campaigns

You think TikTok is a passing fad (spoiler: it's not)

You expect instant results without preparation or research

What services do we offer?

UGC is great – but don’t let the “natural” feel of the content fool you. Before any video gets made, we analyze your target audience, check what’s working for competitors, what resonates with your viewers, and use that to build concepts.

For UGC production we offer a full range of work, from idea to execution and results analysis. When working with us, you get a dedicated space in Notion summarizing our entire creative collaboration. You’ll find detailed creative briefs there with full scripts and scenarios. You’ll also find every UGC piece we produce for you. Everything in one place, accessible at any time – simple and clear. The service includes:

Research and analysis

Of the market, competition, customer opinions, and consumer insights – using AI tools.

Building a creative board

Where we plan every detail of your UGC.

Generating unique ideas

For UGC tailored to your brand and target audience.

Creative briefs

With detailed scripts and scenarios.

UGC production

We film, edit, and publish the finished content.

Results analysis and iteration

Detailed evaluation of results, selecting the best creatives, and ongoing content optimization.

Why UGC with MTA?

Authenticity above all. We create videos that don’t look like ads, but like content generated by real users.

We don’t operate on “it seems” – we rely on concrete data. We know the quality of the output depends on the quality of the input.

Creative processes that actually work. We apply a proven methodology for testing and iterating creatives.

We use advanced AI tools. AI helps us analyze faster and more accurately: brand positioning, competitive comparison, customer behavior, and brand perception. All of this lets us create sharper ads.

We stay current with trends. We follow what’s working in digital and culture, but we tailor every idea to fit your brand’s style. Fresh, but consistent with who you are.

We test different solutions. We’re not satisfied just because something works – we want to be sure there isn’t a better option right now.

Grafika przedstawia dwie kobiety zaangażowane we wspólną pracę przy tablecie. Jedna z nich siedzi i trzyma urządzenie w dłoniach, druga pochyla się z uśmiechem, wskazując coś na ekranie.

Real results with Creative Strategy

Ilustracja mężczyzny w fotelu czytającego gazetę z kawą, obok lampa. Tekst: TikTok Creatives Audioteka.
TikTok Entertainment

How did we help Audioteka generate 7,000,000 organic views and become the largest TikTok account in the industry?

Uśmiechnięty husky z brązowo-białym futrem jest głaskany po głowie, w tle lekarz weterynarii w niebieskim kitlu.
Meta Ads Veterinary

How did All Ears Vet increase new customer acquisition by 37%?

Smiling boy with headphones gives a thumbs-up while using a laptop for online learning.
Meta Ads Edu

How did we expand Novakid, an online English school for children, from a single market to a global presence?

How much does it cost?

At MTA, we follow a simple principle: our clients’ success is our success. Especially for the project team responsible for delivering results. That’s why, since 2015, we’ve operated on a performance-based model, where our salary depends on the revenue generated by the clients we work with. 70% of that value goes directly to the people driving your results. Combined with our preferred outcome-based approach, the equation is simple: we earn more when you earn more.

  • UGC Starter
    ~€160 per video

    Who is it for?
    For brands that want to create full-value UGC content in a basic format — consistent, authentic, and ready to use in campaigns.
    What’s included?
    A brief with a video concept, benchmarks, and hooks for testing. Production covers simpler or shorter formats, such as a talking head video in one location. The price includes creator participation, recording, and a ready-to-use video without editing.

  • UGC Pro
    ~€270 per video

    Who is it for?
    For brands that want more — greater format variety, more shots, multiple locations, and dynamic ad testing.
    What’s included?
    An extended brief with a video concept, benchmarks, and a larger set of hooks for testing. Production covers more complex creator-led materials, including multiple shots and different locations. The price includes creator participation, recording, and a ready-to-use video without editing.

  • UGC Pack
    Custom per package

    Who is it for?
    For brands that need several videos or want to work with multiple creators. A great solution for companies that want to test different approaches or build UGC at a larger scale.
    What’s included?
    The package includes briefs with concepts and scripts for specific videos, along with hooks for testing — so the whole set creates a consistent yet diverse ad base. It makes it possible to test multiple approaches at a larger scale within one cooperation.

Didn’t find anything that suits your needs?

No problem. Let us know what you’re looking for, and we’ll tailor the pricing to your needs.

Our team

Agnieszka Rapacz

Creative Strategist

Dominika Morka

Creative Designer / Content Creator

Adrianna Roszak

Paid Social Specialist

Zuzanna Gardela

Creative Designer

Frequently Asked Questions

Which platforms do you create UGC for?

Mostly Shorts, Reels, and TikToks. If you want to publish elsewhere, just let us know and we’ll figure out how to adapt the content to the platform.

How quickly will I see results?

It’s a process and depends a lot on the brand, but the first results should be visible after the initial tests on your ad account. We usually break implementation and testing into a 30/60/90 day approach, and meaningful first results typically show around the midpoint.

Do I need a separate team to work on UGC with you?

No. We handle everything, from scripts through to execution. We have in-house video editors and content creators.

Doesn’t this kind of authentic content look too amateurish compared to professional ads?

No – and that’s actually the advantage. UGC (user-generated content) gains quality precisely because it’s authentic and closer to real people. It’s perceived as more credible than polished ads. Studies show that 92% of consumers trust content created by other users more than content made by brands.

Wouldn’t it be better to invest in classic ads?

Classic ads have their place – especially when you need full control of the message, premium visual quality, or premium image building. But the best results usually come from a hybrid approach: UGC builds trust and emotion, while professional content adds polish, narrative, and image advantage.

How do I know UGC will actually translate into sales, not just likes and comments?

Because UGC isn’t just engagement – it’s real sales growth. Campaigns using UGC can increase conversions by up to 29% and cut cost per click by as much as half. UGC also works as social proof – real opinions and photos from other customers build trust and drive purchases.

Isn’t this just a temporary trend that’s about to end?

Absolutely not. UGC has solid foundations: it grows alongside customers’ need for authenticity and trust. Across many markets (not just e-commerce), UGC is becoming a key element of strategy – both organic and paid.

What are we like?

Partnering with MTA was a game-changer for us! Their strategies, informed by an in-depth understanding of TikTok trends and data analysis, have played a key role in our growth. This collaboration has been smooth, leading to a significant rise in our follower count. The .mta team, with their commitment to data-driven growth, has been instrumental in enhancing our position in the Polish audiobook and podcast industry on TikTok. Our success is a clear result of this effective and data-oriented partnership.”


Martyna Wysokińska

Martyna Wysokińska

Social Media Specialist, Audioteka

Compared to other agencies, they’re much more involved and responsive. With a concrete plan in place, the whole company is working toward the same goal. MTA Digital continues to show excellent project management skills, communicating consistently and providing regular updates. The depth of their team and their dedicated approach are two of their major strengths.”


Natalia Biel

Natalia Biel

PPC Specialist, Hotjar

I really felt like they are a part of our team. Thanks to MTA Digital, the client unified their conversion tracking on all of their PPC platforms. They had a great workflow, using Jira and Slack to manage the project and communicate their progress. Moreover, the team’s knowledge and understanding of the client’s product proved their dedication.”


Renata Zajdel

Renata Zajdel

GetResponse, Performance Marketing Lead

They’re professional, and they know the best approach to get the results we need. The efforts have helped grow traffic for the business significantly, more than doubling their customer base. The MTA Digital team has been a reliable, trusted partner, continually satisfying expectations and improving their efforts. Customers can expect a dedicated, skilled team.”


Anna Tolstochenko

CMO, Novakid Inc.

We have a good working experience with MTA Digital. With MTA Digital, there is an increase in the company’s operational efficiency. They have established a workflow that has led to a seamless process between teams. Customers can expect an outstanding partner agency.”


Alexander MacDonald

Alexander MacDonald

Performance Mktg Acquisition Team Lead,
Pro Gamers Group

They scrupulously analyze and implement each element of the project. Through meticulous analysis and implementation, MTA Digital has helped double the client’s online visibility and increase their website’s monthly traffic. The team is prompt, punctual, and exceptionally cooperative, fostering high-quality day-to-day communications with the client.”


Michał Anulewicz

Michał Anulewicz

Digital Marketing Manager, Trefl SA

It’s time for your brand. Click and let’s start growing together.